#1 "Risk Management & Lessons learned from the 35W
Bridge Collapse"
4.0 Credit Hours
Risk management can be one
of the most critical elements in dealing with
property losses. Properly done, it can not only
reduce the carriers’ exposure, but also increase
the insured’s ability to respond and service.
Individuals, Companies, and Cities can effectively
manage their risk by planning ahead. See
stunning life examples of what worked - and what
didn’t - when the bridge went down.Thursday, September
23: 12:30—4:30 pm at Quantum
#2 "Construction
Issues and Insurance Claims"
4.0 Credit Hours
“I deserve a new roof. I want my
siding to match”. How do contractors and
insurance professionals handle these situations?
How do you decide what is to be cleaned or
replaced? Why does work sometimes drag on beyond
everyone’s patience level? Why does it make
sense to work with a contractor who specializes
in insurance work? Explore these issues and more
in this information packed seminar that is
specifically designed with the insurance
industry in mind.
Wednesday,
October 13: 12:30-4:30 pm at Plymouth
#3
"Surviving Large Losses"
3.75 Credit Hours
Large commercial and residential
losses can not only be devastating to the
insured, but also the loss ratio of the agent
and their carrier. This seminar will provide a
unique insiders perspective to large losses. From
the 46 story LeSelles Bank fire in Chicago, to a
devastating one million dollar residential water
loss in Eden Prairie, you’ll be there. We’ll
discuss questions like: How can loss ratios be
kept down? What unique challenges are presented
by large losses? How are commercial losses
unique? How to “bullet proof” your commercial
insured’s from large losses?
Tuesday, September 28:
12:30-4:30 pm at QUANTUM
#4
“Water Restoration Techniques for Agents
and Adjusters”
3.75 Credit Hours
This seminar introduces insurance industry
professionals to the benefits of water
restoration damage. You will see how working
effectively with your restoration contractor
can: eliminate unnecessary repairs and
reconstruction, improve customer satisfaction,
facilitate smoother handling of claims, lower
loss ratios, reduce personal injury liability
risk, and eliminate odors and resulting health
risks from mold.
Tuesday,
October 26: 12:30-4:30 pm at
QUANTUM
#5 NEW
“Sensible or Scam: The Impact of the Green
Movement on Insurance”
4.0 Credit Hours
The green movement has had a significant impact
on our society. This impact is now extending
into insurance. What is green insurance? How
does it effect property claims? Is the effect
positive or negative? How are “green” building
materials different? Blue jean insulation and
coke bottle carpet are real, but are they
beneficial? This seminar will dive into the
world of “green” and separate fact from fiction.
Thursday,
September 23: 8:00-11:45 am at QUANTUM
Tuesday,
October 5: 12:30-4:30 pm at QUANTUM
Thursday,
October 21: 12:30-4:30 pm at QUANTUM
#6
NEW
“Claims Ethics - FACT or FICTION?”
4.0 Credit Hours
Are you ethical? Most of us like to think so,
but property claims can present ethical
challenges to all that are involved. Do carriers
try to do too little? Do contractors try to do
too much? Are homeowners always truthful about
their claims? How can we sort fact from fiction?
This unique seminar will discuss issues
on property claims and how they effect those
involved. Case studies and group involvement
make this seminar not only interesting but fun.
*This class satisfies the new ethics
requirement.
Tuesday, September 28: 8:00-11:45 am at
QUANTUM
Tuesday, October 5: 8:00-11:45 am at
QUANTUM
Wednesday,
October 13: 8:00-11:45 am at Plymouth
Thursday, October 21: 8:00-11:45 am at
White Bear Lake
#7
“Reducing Liability and Increasing Safety
on Property Claims”
3.75 Credit Hours
Property losses
can be costly and dangerous for all that are
faced with them. Not only can they bring
inconvenience to the insured, but they can also
bring increased loss ratios for the agent. Find
out how planning ahead can make the difference
between surviving the loss or not (50% of
businesses faced with a major loss don’t
survive). Topics include:
▪ How can vital computer data be
preserved/recovered?
▪ New detectors that can
provide advanced warning for both smoke and
water.
▪ How to deal with air quality issues like
mold and asbestos.
Don’t miss this breakthrough
seminar and how to not only reduce the loss, but
prevent it from occurring in the first place.
Tuesday, October 26: 8:00-11:45 am at
Quantum
#8 “The Contents Restoration Process”
1.0 Credit Hour
This 1 hour
seminar gives a brief idea of how insured's are
successfully guided through a contents claim.
State of the art Facility and Communications are
critical for a smooth and satisfactory result.
Thursday, October 28: 9:00-10:00 am at QUANTUM
**
Continental breakfast and lunch will be provided
**
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